1. Pricing
Prices are based on one event. Please specify
the length of the event, when you call . Whether you use the rented item
or not, you will be billed for the time out, not your usage.
2.Payment
A deposit is expected to confirm/book the date of
rental. Early booking ensures product availability. If you cancel your
event, deposits are non-refundable. Pricing is based on cash/check
payments, we do accept Visa or MasterCard, but there will be a 5%
surcharge for using credit. Final payment is due two weeks in advance of
the event.
3.
Additional Charges
Customer shall pay additional charges for the
following services: a) Delivery or pick-up from any location other than
ground level (upstairs or downstairs) or more than 25 feet from truck
access; b) Set-up of chairs and/or tables; c) Folding, stacking chairs
and tables in preparation for pick-up; d) Pick-up from an address other
than original delivery address; e) any missing or broken items
4. Changes to Contract
All changes must be made to the
contract two weeks before the event, and payment is then due at
that time.
5.
Delivery and Pick-up
Delivery and Pick-up shall be at Avalon Tent
Company’s convenience. We will schedule one week prior to the event and
call the customer with a tentative schedule. There could be additional
charges related to specific delivery and pick-up scheduling. Avalon will
install tents, dance floors and lighting. Tables and Chairs will be
delivered in neat stacks in a previously discussed location. Tables and
Chairs are expected to be return in the same condition and location of
delivery. Special containers are provided for china, glass, silver and
linens to ensure that you receive them clean, undamaged and ready for
your event. Customer is responsible for table and Chair set up unless
arrangements have been made prior to the event.
6.Care of Equipment
The customer shall: a) use equipment as
it’s intended purpose. b) Tent are not to be cooked under unless
specifically designated in advance. c) pay for any damage to or loss of
the equipment, as an insurer, regardless of cause, except reasonable
wear and tear, while the equipment is in the customers possession; d)
pay a cleaning charge for any equipment or other items returned dirty;
and e) protect equipment and other items from the elements during
the time of delivery, use , storage and waiting period before pick-up.
7. Tent Installation
Solid or window sidewalls are
included with the tent, clear sidewalls are subject to a charge. We use
tent stakes whenever possible. We can repair any holes made in the
asphalt during installation, a charge of $5.00 per plug will be charged.
Arrangements must be made prior to the event.
8. Site Preparation
Customers shall have the site clean and
ready for the delivery and installation or dismantling and pick-up of
the equipment. Customer shall pay an additional charge for delay
incurred or additional labor performed by the Avalon Tent Co. because of
failure to prepare site. Customer should be on-site to receive delivery,
or leave clear instructions. If no instructions have been left, delivery
will have to be rescheduled, and incur an additional charge.
POLICIES